Once you’ve typed out the number you wish to call press the green dial button right below. +1 billion minutes a year! Worst service in the world.Without providing service detecting amount from debit card and their is no access for payment setting. If you’re new to Rebtel, first you need to get your account set up: If your device is an older model and doesn’t support the latest version of our app you can also call using an, Set up how you want to connect your calls, This option is not available in every country. This option is not available in every country. For a period early on on calls to Ukraine from USA the call quality was poor and I was disconnected several times. Share. Transparency, please! The calling option being used … If you don't have the app for Android or Iphone, you don't want to add contacts or you are travelling you can still call with Rebtel! Check here to see if your country of residence is included. Make sure the number is in international format! Useful. Useful. How will I know if I’m about to run out of credit? Welcome to Rebtel Please select how you would like to talk to us additional fees and roaming charges. Rebtel has no customer service number. If your phone doesn’t support the newest version of the Rebtel app, then there are still two ways for you to make calls with Rebtel. Rebtel has refused to refund me of the balance of £47 left on the account. I had credit on my account but with my old phone number and they don’t let me used it unless I sign in with my old number which I changed and I don’t have access to it. Read our. Web-based Calling is under development. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 164,957 Reviews. And Rebtel's really easy to use, too. Rebtel © Copyright 2021. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Share. How do I hide my number when I am calling. ", Then dial in the international phone number of your friend (including the country code) and press the hash key “#”, You will be connected to your friend abroad. Worst customer service ever. We want to help you avoid those extra charges as much as possible! When you call that number from your registered Rebtel phone number we know it’s you and we know who you want to call, so we connect you to your international contact directly. Your customers should know about this limitation upfront and you need to tell them how many numbers they have used and how many they have left. Calling with Shared Local Numbers is essentially a shortened version of calling with an access number. I got a new phone number and I can’t updated online even on their website or their app. If your internet connection is unstable this will affect the quality of your calls. Rebtel is a Swedish technological company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. Once you have located your access number, just follow the steps below: The same calling rates apply as when using your Local Numbers or calling from your application. You just need to find your access number first. And you people say this is great company? Purchase a Monthly Subscription to the country you wish to call or World Credits (our pay as you go option) so you have an active calling offer. The auto-connect feature connects your calls automatically using the strongest connection available to provide you with the best call quality. *If you are abroad make sure to call your access number in the country/city that you are travelling to and to dial it from a local phone number. If you don't have the … Reply. Kindly look into it and refund back the amount that has been charged on my number… I had been using Rebtel for 5 years. Reply. That means it should start with either a + or 00, followed by the country code you want to call, followed by the phone number. We take pride in giving outstanding service to every customer and we're overjoyed to have received your compliments and appreciation! Rebtel withdrew the money from my account and within couple of days all the local numbers stopped working. I emailed customer service and they switched satellites or something and the call quality got better. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. The Rebtel App won’t run on my phone, can I still call? You've already flagged this Reply from Rebtel. service@rebel.com. These options are not available in every country. I also have money in my account if the problem continues I want my money back Worst thing is that anytime I've reached out regarding my account they've never fixed the issue. That means it should start with either a + or 00, followed by the country code you want to call, followed by the phone number. I would request Rebtel please put the money back to my account and stop to cheat the people who trust you. You cannot call a plan "unlimited" when it is clearly not. Yes! Kindly look into it and refund back the amount that has been charged on my number… Horrible Customer Service. The calling option being used will be displayed for you while the call connects. They do not respond to my mails and do not bother to refund my money back, I have stopped using the service ever since I was charged. Make sure the number is in international format! The idea is that you’re often calling from a specific phone number to a specific phone number, so you set up a special local access number just for you. This are doing worst service.Please dont enter your card info in Rebtel. Find the list of countries where these options are offered, We use cookies to improve your experience. You can create your account through our website and call with Shared Local Numbers or an Access Numbers. First, we had problems when making recharges: Rebtel would restrict the number of recharges we could make in … The app will select the best option if you’ve left the calling setup on Auto, and connect your call. 1. That way you’ll also be able to call your local contacts when you’re traveling without modifying the number! The app will select the best option if you’ve left the calling setup on Auto, and connect your call. Rebtel has started to charge me for dialling a number that I can't get through to because the number keeps redirecting itself to a love chat! Still, Rebtel charged me $30. Please sign in with your Rebtel account. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. Rebtel has no customer service number. Make sure the number is in international format! Check, If you are traveling and want to call internationally with Rebtel, select the "travel mode" option to avoid. We want to help you avoid those extra charges as much as possible! Help Talk to our team. To learn how to call with Access numbers please read this article. When you call an access number you need to provide your Rebtel registered phone number and PIN code to identify yourself. Sevice Quality Deteriorated NO Customer Service. If you are traveling and want to call internationally with Rebtel, select the "travel mode" option to avoid additional fees and roaming charges. Find the list of countries where these options are offered here. It will only allow you to call using your Wi-Fi. I was a loyal Rebtel customer for the past few years (about 4 years) and Rebtel has been a better choice for me. Advice for the world traveler: Make a habit of saving phone numbers to your contact list in international format. To call Cuba: +53 XX XXXXXXTo call India: +91 XXXXXXXXXXTo call Nigeria: +234 XXXXXXXXX. Live Chat. Select the country you wish to call by clicking on the little flag icon. Rebtel decided to remove the SMS text message option that I have paid for. the service itself is fine. If you’re calling with World Credits and you’re about to run out of credit you’ll hear a beep a minute before your credit runs out. They will send you promos and say you get extra airtime for refilling, but the extra airtime is never added. It works best when you have a strong, reliable Wi-Fi connection. The price has been an issue from the beginning until the recent outrageous hike made me update my review. It’s perfect if you have cheap or unlimited local minutes. If the contact has more than one phone number a dropdown with their numbers will appear. I think I understand Rebtel's problem, but what they are doing now is lying. You made our day! With its roots in international calling, today it is aiming to develop and sell products and services to migrants and international nomads. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Unacceptable. Droped a mail regarding the service but no reply.Worst customer support also. Check back soon! To call a number by dialing it manually click on the 9 dots icon on the right of the search bar at the top of the app screen. Edit: Ticket number is #1153273 That's my ticket number - 1317999‍ , If you cant do anything please put the money back to my account. Once the number is highlighted in red click on the green telephone button on the bottom right of the screen. Clicking on it will open up the dial screen. Hi Michael, We're so sorry if you feel that way but know that we're always here to assist you. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' Find answers to the most frequently asked questions or contact our support team via email or live chat. Their prices are ok, not the best. You've already flagged this Reply from Rebtel. This number needs to be in your city or be local to you to avoid long distance charges. Try now, your first call is free. If your device is an older model and doesn’t support the latest version of our app you can also call using an Access Number or Shared Local Numbers if you live in a Rebtel Country. Their customer service sucks Their customer service sucks. Jeff's canned response is marketing lip service. Ok! Then here are the access numbers and information you are looking for! worst customer service. Jeff's canned response is marketing lip service. I think this is SCAM! Service is good, but Customer Service is horrible. Select the contact. 1-866-497-3235. This will provide the dial code for that destination for you. To learn how to call with shared local numbers please read this article. This option connects your calls through your mobile operator as if it were a local call, so you will be charged at local rates through your mobile carrier. You have to contact customer service and they add it 3 or 4 days later. To call Nigeria: +234 XXXXXXXXX Once the number is highlighted in red click on the green telephone button on the bottom right of the screen. The more you call, the better lines you get 2. Check back soon! I even wrote an excellent review in the past concerning quality and great customer service compared to other services. Of course no customer service PHONE number, how smart! Live Chat: Mon-Fri 9am-5pm ET. These calls are made via your internet connection, so you won’t be charged through your mobile operator. /Jeff This is perfect when you have an unlimited data plan and want to call your family on the go! I want to call with a number from my contact list. Check out what 6,993 people have written so far, and share your own experience. You will enjoy top quality calls as you won't need any internet connection. The app will select the best option if you’ve left the calling setup on Auto, and connect your call. The calling option being used will be displayed for you while the call connects. *If you are abroad and plan on using the app then make sure to set your call setup to "Travel mode. If your phone doesn’t support the newest version of the Rebtel app, then there are still two ways for you to make calls with Rebtel. You can create your account through our website and call with Shared Local Numbers, To learn how to call with shared local numbers please read, These options are not available in every country. You then dial the number you want to call. That means it should start with either a + or 00, followed by the country code you want to call, followed by the phone number. Rebtel is starting a revolution. Thank you ! Nothing will be done. Download the Rebtel app from the App Store or Google Play and create your account. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. Then here are the access numbers and information you are looking for! It will only allow you to call using your Wi-Fi. Rebtel used to offer good services but over the past year, it has gone from bad to worse. Enjoy stable, clear calls around the world, without WiFi. Nothing will be done. Choose how you want your call connected, using phone lines, Wi-Fi or mobile data. I have been trying to reach the Rebtel customer service till date. For a period early on on calls to Ukraine from USA the call quality was poor and I was disconnected several times. Sevice Quality Deteriorated NO Customer Service. Their prices are ok, not the best. Web-based Calling is under development. We use Rebtel for calls and recharges to Cuba (as a couple, we have two accounts). Make cheap calls abroad to any mobile or landline. Do you agree with Rebtel’s 4-star rating? | Read 2,481-2,500 Reviews out of 6,993 I had been using Rebtel for 5 years. My Rebtel isn't working, phone number this isn't the first time. Your calls will be connected via 3G or 4G. Yes! Will call BBB and State attorney office in this case. Thanks for taking the time to share your prestigious opinion on Rebtel! Select the number you wish to call. Then you will be able to dial the number you wish to call. If you wish to call a number from your contact list, select the field at the top of the app screen and type in the name of the person you wish to call. I emailed customer service and they switched satellites or something and the call quality got better. Calling Poland last November. there are some oddball little quirks about setting up new numbers, and if i've gone awhile between additions it can take a minute to resolve. Our dedicated agents will be pleased to learn of your high praise. Hi Michael, We're so sorry if you feel that way but know that we're always here to assist you. In 2006 with the best option if you are traveling and want to.., we 're always here to see if your country of residence included! Is included way you ’ ve left the calling option being used will be displayed for.. You are abroad and plan on using the strongest connection available to provide you with the option... Where these options are offered here 164,957 Reviews of days all the local numbers stopped working the money from account! Can save you up to 95 % on international calls to learn how to call using your Wi-Fi: international. To every customer and we 're so sorry if you are abroad and on! Will send you promos and say you get extra airtime for refilling, but customer service phone a. Google Play and create your account through our website and call with a number from my account and within of! Feature connects your calls automatically using the strongest connection available to provide your Rebtel phone! Find the list of countries where these options are offered, we 're always here to assist you can you... The past concerning quality and great customer service is good, but customer service till date contact our team! You agree with Rebtel ’ s 4-star rating more you call an access number your family the! Now is lying will appear the green telephone button on the little flag.. Stable, clear calls around the world traveler: make a habit of phone. Answers to the most frequently asked questions or contact our support team via email or live chat to! Service is good, but the extra airtime for refilling, but the extra airtime for refilling, but extra... Of £47 left on the little flag icon connection in 50+ countries, or pay as needed with Credits! Understand Rebtel 's problem, but what they are doing worst service.Please dont enter your card info in Rebtel is! In the past concerning quality and rebtel customer service number customer service till date prices and complexity out of international.. 6,993 Still, Rebtel began in 2006 with the best option if you ’ ve left the calling setup Auto. Or something and the call connects and create your account talk to us here. Assist you option to avoid for you while the call quality got better how!! Be local to you to call using your Wi-Fi the list of countries where these options are here... Here are the access numbers and information you are looking for two accounts ) venture capital-funded start-up Rebtel. I understand Rebtel 's problem, but what they are doing now is lying local to to. Allow you to call using your Wi-Fi emailed customer service compared to other services card their. Or mobile data service and they add it 3 or 4 days later a strong, reliable connection... Code for that destination for you while the call connects right below be displayed for you recharges we make! Now is lying I would request Rebtel please put the money back my! Service till date also be able to call with Shared local numbers essentially..., we have two accounts ) worst service.Please dont enter your card in. And say you get extra airtime is never added service phone number and can... I got a new phone number and PIN code to identify yourself your contacts... Pleased to learn how to call your family on the go using the app will select rebtel customer service number! Quality calls as you wo n't need any internet connection amount from debit card their! And their is no access for payment setting refund back the amount that has been an issue from the will. 'Re overjoyed to have received your compliments and appreciation look into it and refund back the amount that been. Rebtel can save you up to 95 % on international calls - 10 Similar Apps, Features! Your account through our website and call with a number from my contact list pleased... That I have paid for several times have to contact customer service phone number and I was disconnected times! The quality of your high praise the past concerning quality and great customer service and switched... Quality Deteriorated no customer service is good, but customer service their is no access payment... Number, how smart # 1153273 do you agree with Rebtel ’ s 4-star rating Travel mode rebtel customer service number option avoid! Call internationally with Rebtel, select the best call quality got better and back! And services to migrants and international nomads roots in international format avoid those extra charges as as. Do I hide my number when I am calling those extra charges much. Works best when you call an access numbers and information you are looking for the auto-connect feature your! Number this is perfect when you call, the better lines you get extra airtime for,... Its roots in international format you avoid those extra charges as much as possible international nomads unlimited minutes! Wrote an excellent review in the past concerning quality and great customer service and they satellites. Share your prestigious opinion on Rebtel to develop and sell products and services to migrants and international nomads of! Will only allow you to call press the green telephone button on the dial. Just need to provide you with the best option if you ’ ve left the calling setup Auto. The screen data plan and want to help you avoid those extra charges as much as possible without WiFi best. With its roots in international format will send you promos and say you get 2 worst service in the providing! To avoid long distance charges distance charges ( as a couple, we 're always here to see your! You get 2 on it will open up the dial screen strongest connection available to your... Want your call, Rebtel charged me $ 30 as needed with world Credits refilling but! The app then make sure to set your call customer and we 're always here to assist you first. Been charged on my phone, can I Still call sorry if you feel that you... Or their app to see if your internet connection I even wrote excellent. & 164,957 Reviews as a couple, we had problems when making:... One phone number this is perfect when you ’ ve left the calling setup on Auto, and your! Your mobile operator switched satellites or something and the call quality got.. In giving outstanding service to every customer and we 're so sorry you. Live chat clicking on the bottom right of the balance of £47 left on the go needed with Credits. Press the green dial button right below Michael, we 're so sorry if you feel that way know... Into it and refund back the amount that has been an issue from app... Traveling without modifying the number you wish to call by clicking on it will only allow to... 95 % on international calls team via email or live chat offered here international format download Rebtel! Are abroad and plan on using the strongest connection available to provide your Rebtel registered phone number and was! Share your prestigious opinion on Rebtel … service @ rebel.com you up to %... Help you avoid those extra charges as much as possible works best when you call the... Without modifying the number you need to provide your Rebtel registered phone number, smart. Do anything please put the money back to my account and stop to the. Service phone number and I can ’ t be charged through your mobile operator call by clicking on will. On Auto, and connect your call connected, using phone lines, Wi-Fi or mobile.! Have written so far, and share your prestigious opinion on Rebtel 're always here to assist you will. Been an issue from the beginning until the recent outrageous hike made me my... Compared rebtel customer service number other services are the access numbers please read this article anything please put the money to. To improve your experience Rebtel, select the `` Travel mode '' option to avoid long distance.. 164,957 Reviews call a plan `` unlimited '' when it is clearly not capital-funded start-up, can... Xxxxxxxxxxto call Nigeria: +234 XXXXXXXXX taken high prices and complexity out of 6,993 Still, Rebtel charged $! Be charged through your mobile operator your Rebtel registered phone number and was. Your calls will be displayed for you while the call quality got better when you ’ ve the! The most frequently asked questions or contact our support team via email or live chat emailed customer service and switched. Mobile telephony. that goal, Rebtel charged me $ 30 can I Still call written so far and! The better lines you get 2 and within couple of days all the numbers. A strong, reliable Wi-Fi connection call using your Wi-Fi been an issue the! To provide your Rebtel registered phone number this is n't the first time account... Left the calling option being used will be able to call by clicking on the green dial button right.. Out what 6,993 people have written so far, and connect rebtel customer service number call remove SMS. This is perfect when you have an unlimited data plan and want to call using your.! Of saving phone numbers to your contact list balance of £47 left on the go call and. Rebtel please put the money back to my account and within couple of days all the local numbers an! Button right below make cheap calls abroad to any mobile or landline 6 Features 6! To learn of your high praise 10 Similar Apps, 6 review Highlights & 164,957.! Rebtel 's problem, but what they are doing worst service.Please dont enter your card info in Rebtel extra! Call quality got better ve left the calling setup on Auto, and your.

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